Frequently Asked questions (FAQs)
If you’re a business or non-profit organization that can meet the $5000 minimum order and prefer purchasing in case quantities, you’re welcome to buy from Shop Solutionz. Our customers include independent retailers, charitable organizations, and other wholesalers, with several exporting our products globally.
- Excellent Value: We offer fast-selling consumable items with small case packs, allowing greater variety for your inventory.
- Vast Selection: Choose from over 5,000 items, including hundreds of regular and closeout items each month.
- Reliable Service: With excellent fill rates, fast delivery, easy ordering, and outstanding customer service, we make restocking simple.
- Chicago Showroom: Visit our showroom by appointment to see our products in person.
With over 25 years of experience, Shop Solutionz is a leading supplier of grocery, consumables, pet, home care, and health & beauty products. Our house brands include Health Care, Natural Choice, Baby Soft, Great Lakes Select, and Fresh Seal, alongside numerous national brands and private labels. Our broad selection lets you replenish more of your stock in a single order, saving you time and effort.
To place an order with Shop Solutionz, a minimum of $5000 is required. Larger orders with fewer vendors can often reduce freight costs.
To reset your password, visit the website or contact us between 8 am to 5 pm CST, Monday through Friday. We’ll be happy to assist you.
- Inventory Check: We enter your order and check current inventory. If an item is out of stock, we may suggest a similar substitute. To avoid substitutions, inform your account executive.
- Freight Estimate: We find the best freight rate for you. Freight charges are separate from product pricing.
- Payment: Once you approve the order, payment is required. We accept Visa, MasterCard, Discover, American Express, EFT, check, money order, and cash (for pick-ups). Credit terms require a two-week application process.
Shipping rates depend on your order’s weight and dimensions. We work with multiple freight carriers to find the best rates for you.
2-3 weeks lead time